Terms of Service

The service

CatalogKeep is a tool for digital product sellers to record their product catalog, upload backup copies of their own product files, and export that catalog as a CSV. By creating an account you agree to these terms.

Your account

You are responsible for keeping your login details secure and for activity under your account. Accounts are for the person or business that registers them.

Your content and rights

You keep ownership of the catalog information and files you upload. You give us only the permission needed to store, process and transmit that content so we can run the service for you.

You must have the legal right to upload and store every file you add to CatalogKeep. Do not upload content you do not own or licence, or content that is unlawful, that infringes someone else's rights, or that contains malicious software. We may remove content or suspend an account that breaks these rules or that we are legally required to act on.

Plans and limits

The Free plan includes up to 30 products and 250 MB of total file storage, with files up to 100 MB each. CatalogKeep Pro is $8.99 per month or $79 per year, or $149 as a one-time Founding Lifetime purchase while that limited founding offer is available, and includes up to 2,500 products and 25 GB of total file storage, with files up to 250 MB each. Limits are enforced by the service. If your account is over the limits of your current plan, your existing products and files are kept safe, but you will not be able to add more products or files until you are back within the limits or upgrade again.

Payments and cancellation

Payment processing is handled by Stripe. Card details are entered on Stripe's secure checkout and are not stored by CatalogKeep. Monthly Pro subscriptions renew monthly and yearly Pro subscriptions renew yearly until cancelled. Founding Lifetime is a single one-time payment with no recurring charge and keeps Pro access for the life of the account. You can cancel at any time from the billing portal; Pro access continues until the end of the period you have already paid for, after which the account returns to Free limits. If a payment permanently fails after Stripe's normal retries, the account returns to Free limits. Except where the law requires otherwise, payments already made are not refunded on a pro-rata basis.

Changes to the software

CatalogKeep is actively developed. Features may change, and occasional interruptions or errors are possible. CatalogKeep is a convenience backup tool, not a guaranteed archive — please keep your own independent copies of anything you cannot afford to lose.

No warranties beyond the law

The service is provided "as is". We do not promise that it will be uninterrupted, error free, or that stored data can never be lost. To the extent permitted by applicable law, our liability to you is limited to the amount you paid us in the three months before the claim. Nothing in these terms removes rights you have under consumer law that cannot be waived.

Ending the agreement

You may stop using CatalogKeep and permanently delete your account at any time with the Delete Account option in your dashboard, or by emailing support@getcatalogkeep.com. Deleting your account cancels any recurring subscription bought on the CatalogKeep website and permanently removes your account and stored content; it cannot be undone. Subscriptions bought through the Apple App Store are not canceled automatically and must be canceled through Apple. Lifetime purchases are not refunded on deletion. We may suspend or end an account that breaches these terms. Before you leave, you can export your catalog as a CSV and download your backed up files.

Changes and contact

We will update these terms as the service develops and will change the date above when we do.

Questions about these Terms can be sent to CatalogKeep at support@getcatalogkeep.com.